Privacy Policy

This Privacy Policy explains how www.mensconsistencycode.com and Complete Solutions, LLC collect, use, disclose, and safeguard your information in line with the General Data Protection Regulation (GDPR). Please read it carefully.

This Privacy Policy applies to Complete Solutions, LLC, operating under the brand Men's Consistency Code ("we," "us," or "our"). We operate a website that sells digital fitness products, online courses, and coaching programs.

If you have any questions about this policy, contact us at [email protected].

By using this website, you consent to the data practices described in this policy.

About Us

www.mensconsistencycode.com collects and processes your personal information in accordance with this privacy notice and in compliance with the General Data Protection Regulation (GDPR). This policy provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

www.mensconsistencycode.com is owned and run by Complete Solutions, LLC whose registered office is at 1471 Hidden Ridge Cove Longwood, FL 32750. We are a company registered in Florida.

Information That We Collect From You

The information that is provided or collected might include your name, email address, postal address, telephone number and other contact details.

We may receive or collect such information through web forms and if you email or call us. We may also collect information about your computer or other device, including your browser type and IP address.

How We Use Your Personal Data

Complete Solutions, LLC takes your privacy very seriously, we will never disclose, share or sell your data without your consent; unless required to do so by law.

We collect your personal data to provide our services to you.

We only retain your data for as long as is necessary and for the purposes specified in this policy.

Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

We use your personal information for the following purposes:

        To process and fulfill your purchases and deliver digital products or course access.

        To create and manage your client portal account.

        To send transactional communications including order confirmations, receipts, and account notices.

        To send marketing emails and promotional content about our products and services (you may opt out at any time).

        To send SMS messages if you have opted in to text communications.

        To improve our website, products, and services through analytics.

        To respond to your inquiries and provide customer support.

        To comply with legal obligations and enforce our Terms of Service.

        To detect and prevent fraud or unauthorized use of our services.This is a Paragraph Font

Your Rights

You have the right to access personal information that Complete Solutions, LLC processes about you.

You can request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

You may also request that we update any incomplete or inaccurate data about you. We will strive to correct this as quickly as possible unless there are valid reasons for not doing so.

You also have the right to request that we delete your personal data in accordance with GDPR. You may request we action your rights by contacting us at Complete Solutions, LLC, 1471 Hidden Ridge Cove, Longwood FL 32750, or by emailing us at [email protected]

If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement.

Complete Solutions, LLC uses third-parties to provide the below services. All processors acting on our behalf only process your data in accordance with GDPR and comply fully with this privacy policy.

We may disclose information to the following third parties:

  • We use Vercelt to host our website. For more information about Vercel or Google Suite, please read their privacy policy at https://vercel.com/legal/privacy-policy
  • We use Google Work Space for our website and email services. For more information about Google Workspace, please read their privacy policy at https://policies.google.com/privacy?hl=en

We do not sell your personal information. We may share your information with trusted third parties only as follows:

 

        Stripe: For secure payment processing. Stripe's Privacy Policy governs their use of your payment data.

        Email Marketing Platform: Your name and email address are stored with our email service provider to send you communications you have consented to receive.

        SMS Platform: Your phone number is shared with our SMS provider if you have opted into text communications.

        Client Portal Platform: Your account credentials and course access data are stored on the platform hosting our client portal.

        Analytics Services: Aggregated, non-identifiable website usage data may be shared with analytics providers.

        Legal Compliance: We may disclose your information if required to do so by law, court order, or government authority.

        Collections Agencies: In the event of unpaid balances, your contact and billing information may be shared with a third-party collections agency as described in our Coaching Agreement and Terms of Service.

        Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.This is a Paragraph Font

Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our relevant policies.

Where your personal data is processed by 3rd parties it may leave the EU and be processed or stored within the USA. The EU has an adequacy decision in place with the USA regarding data protection and we will ensure any 3rd party companies we use align with the GDPR.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

        SSL/TLS encryption for data transmitted through our website.

        Secure, encrypted payment processing through Stripe.

        Password-protected client portal access.

        Limited access to personal data by authorized personnel only.

 

While we implement industry-standard security practices, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for breaches caused by factors outside our reasonable control.

How Long We Keep Your Data

Compete Solutions, LLC only retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. For further details on our data retention periods please contact us.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Cookie Notice

A “cookie” is a small text file sent from a website and stored on the user’s computer by the user’s web browser. When you visit a site that uses cookies, a cookie is downloaded onto your computer or mobile device so that the next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise the user experience and ensure the sites services function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.

EMAIL & SMS COMMUNICATIONS

Email: By providing your email address on any form on our website, you agree to receive communications from us. Marketing emails will always include an unsubscribe link. You may opt out of marketing emails at any time without affecting transactional communications.

 

SMS / Text Messages: By providing your phone number and checking the SMS opt-in box on any form, you consent to receive text messages from Complete Solutions, LLC. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP.

 

We comply with the CAN-SPAM Act and applicable TCPA regulations. We will never sell or share your phone number with third parties for their own marketing purposes.

Facebook Pixel Notice

With your permission, our website utilizes the Facebook Pixel service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. Using this data also allows us to improve our advertising for a better experience to the users and also retarget you with further advertising on Facebook and the use of Custom Audiences, which you can find more information about and revoke your permission from here: https://www.facebook.com/ads/website_custom_audiences/.

However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Pixel Tracking allows Facebook and its partners to show you advertisements on and outside Facebook. In addition a cookie will be saved onto your computer for these purposes.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here: [email protected]

Complete Solutions, LLC
1471 Hidden Ridge Cove, Longwood FL 32750.